How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0016898	Žvaigždutė DSS-10B-1-018 (grūd. dantys)	Product Code:: IG0016898	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 26.45€ vnt.
PM1008_CHA	Adapteris įvorei.PM 1008	Product Code:: PM1008_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 2.64€ vnt.
IG0021203	Destaco laikiklis 351-SS	Product Code:: IG0021203	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
ROP48.YEL_CHA	Intarpas ROPLEX 48 YELLOW	Product Code:: ROP48.YEL_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 12.40€ vnt.
IG0007641	Intarpas ROTEX 38 92Sh A T-PUR (violetinis)	Product Code:: IG0007641	Manufacturer: KTR	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
IG0005779	Intarpas ROTEX GS 24 64 Shore A (Žalias)	Product Code:: IG0005779	Manufacturer: KTR	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 10.00€ vnt.
IV1008/19_CHA	Įvorė 1008 x 19 mm	Product Code:: IV1008/19_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.22€ vnt.
IV1108/10_CHA	Įvorė 1108 x 10 mm	Product Code:: IV1108/10_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.39€ vnt.
IV1108/14_CHA	Įvorė 1108 x 14 mm	Product Code:: IV1108/14_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.39€ vnt.
IV1108/20_MGH	Įvorė 1108 x 20 mm	Product Code:: IV1108/20_MGH	Manufacturer: MGH	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.31€ vnt.
IV1108/22_CHA	Įvorė 1108 x 22 mm	Product Code:: IV1108/22_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.39€ vnt.
IV1210/22_CHA	Įvorė 1210 x 22 mm	Product Code:: IV1210/22_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.63€ vnt.