How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
ROP42-1A_CHA	Stebulė ROPLEX 42-1A PB HUB	Product Code:: ROP42-1A_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 28.10€ vnt.
IG0006719	Stebulė ROTEX GS 24 AL H 2.6/18 H7	Product Code:: IG0006719	Manufacturer: KTR	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 60.00€ vnt.
W25_CHA	Stebulė W25 (2517)	Product Code:: W25_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 25.62€ vnt.
WM40_PTI	Stebulė WM40 (4040)	Product Code:: WM40_PTI	Manufacturer: PTI	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 165.29€ vnt.
WM16_CHA	Stebulė WMG16-1 (1610)	Product Code:: WM16_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.09€ vnt.
RF01.120X165_CHA	Tvirtinimo mova RF01 120X165 (KLGG, RCK40)	Product Code:: RF01.120X165_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 43.80€ vnt.
RF04.30X55_CHA	Tvirtinimo mova RF04 30X55 (KLDA, RCK70)	Product Code:: RF04.30X55_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 11.57€ vnt.
IG0007764	Žvaigždutė 06B-1K-022 (1108)	Product Code:: IG0007764	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.21€ vnt.
08B/1-009.HT_CHA	Žvaigždutė 08B-1-009 (grūd. d.)	Product Code:: 08B/1-009.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 2.40€ vnt.
08B/1-018_CHA	Žvaigždutė 08B-1-018	Product Code:: 08B/1-018_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 6.53€ vnt.
08B/1K-028_CHA	Žvaigždutė 08B-1K-028 (2012 )	Product Code:: 08B/1K-028_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 12.40€ vnt.
10B/1-017_CHA	Žvaigždutė 10B-1-017	Product Code:: 10B/1-017_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 7.44€ vnt.