How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0019776	Pleištas D-3 245 mm AISI 304 plienas	Product Code:: IG0019776	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
IG0019777	Pleištas D-4 265 mm AISI 304 plienas	Product Code:: IG0019777	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
IG0019778	Pleištas D-5 285 mm AISI 304 plienas	Product Code:: IG0019778	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
SPA/160-2_CHA	Skriemulys SPA 160-2 (2012)	Product Code:: SPA/160-2_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 25.62€ vnt.
SPZ/160-2_CHA	Skriemulys SPZ 160-2 (2012)	Product Code:: SPZ/160-2_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 23.14€ vnt.
ROP19-1A_CHA	Stebulė ROPLEX 19-1A PB HUB AL	Product Code:: ROP19-1A_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.09€ vnt.
IG0013297	Stebulė ROTEX GS 19 AL-H 2.6 20H7 L=25	Product Code:: IG0013297	Manufacturer: KTR	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 45.45€ vnt.
IG0008698	Stebulė WMG16-2 (1615)	Product Code:: IG0008698	Manufacturer: SATI	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.09€ vnt.
IG0016726	Varžtas 65490616	Product Code:: IG0016726	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.38€ vnt.
08B/1-015_CHA	Žvaigždutė 08B-1-015	Product Code:: 08B/1-015_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.79€ vnt.
08B/1K-017.HT_CHA	Žvaigždutė 08B-1K-017 (1210, grūd. d)	Product Code:: 08B/1K-017.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 6.61€ vnt.
08B/2-023_CHA	Žvaigždutė 08B-2-023	Product Code:: 08B/2-023_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.92€ vnt.