How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
08B/1-010_CHA	Žvaigždutė 08B-1-010	Product Code:: 08B/1-010_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 2.81€ vnt.
08B/1-011.HT_CHA	Žvaigždutė 08B-1-011 (grūd. d.)	Product Code:: 08B/1-011.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.22€ vnt.
IG0006485	Žvaigždutė 08B-1K-019 HT (1210 ) grūd.d.	Product Code:: IG0006485	Manufacturer: MGH	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.39€ vnt.
08B/1K-023_CHA	Žvaigždutė 08B-1K-023 (1610)	Product Code:: 08B/1K-023_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.92€ vnt.
20B/1-013_CHA	Žvaigždutė 20B-1-013	Product Code:: 20B/1-013_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 28.10€ vnt.
IV1210/18_SAT	Įvorė 1210 x 18 mm	Product Code:: IV1210/18_SAT	Manufacturer: SATI	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.46€ vnt.
IV1610/30_SAT	Įvorė 1610 x 30 mm	Product Code:: IV1610/30_SAT	Manufacturer: SATI	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.79€ vnt.
IV2012/28_OPT	Įvorė 2012 x 28 mm	Product Code:: IV2012/28_OPT	Manufacturer: OPTIBELT	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 8.26€ vnt.
IG0002952	Įvorė 2012 x 42 mm	Product Code:: IG0002952	Manufacturer: MGH	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.45€ vnt.
IV2517/30_CHA	Įvorė 2517 x 30 mm	Product Code:: IV2517/30_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 11.57€ vnt.
IG0019774	Pleištas D-1 195 mm AISI 304 plienas	Product Code:: IG0019774	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
IG0019775	Pleištas D-2 220 mm AISI 304 plienas	Product Code:: IG0019775	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.