How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
CSMU.50_NNN	Užraktas CSMU 50 (Elesa)	Product Code:: CSMU.50_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
F1590400_PIU	Vairuotojo raktas geltonas (10vnt)	Product Code:: F1590400_PIU	Manufacturer: PIUSI	Vilnius Kaunas Klaipėda Šiauliai
381660_SMO	Valdymo modulis	Product Code:: 381660_SMO	Manufacturer: SAMOA	Vilnius Kaunas Klaipėda Šiauliai
381600_SMO	Valdymo modulis AMM	Product Code:: 381600_SMO	Manufacturer: SAMOA	Vilnius Kaunas Klaipėda Šiauliai
IG0011573	Vamzdelis poliamidinis OD10mm, bespaslvis	Product Code:: IG0011573	Manufacturer: Kita	Vilnius Kaunas Klaipėda Šiauliai
IG0011574	Vamzdelis poliamidinis OD6mm, bespaslvis	Product Code:: IG0011574	Manufacturer: Kita	Vilnius Kaunas Klaipėda Šiauliai
8704341_NNN	Vandens pompa 8704341	Product Code:: 8704341_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
22154_ORN	Vežim. 200ltr., siurblys 3:1, skaitikl.	Product Code:: 22154_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
28645_ORN	Vežimėlis 200 kg statinei (Orion)	Product Code:: 28645_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
IG0014047	Vežimėlis 4 ratai, 20-60 kg statinei	Product Code:: IG0014047	Manufacturer: SAMOA	Vilnius Kaunas Klaipėda Šiauliai
28582_ORN	Vežimėlis 60-200 kg stat, trikamp	Product Code:: 28582_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
28526_ORN	Vežimėlis statinei, 4 ratai	Product Code:: 28526_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai