How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
S80-750_QUA	Techninių paslaugų suteikimas Leknius	Product Code:: S80-750_QUA	Manufacturer: Kita	Vilnius Kaunas Klaipėda Šiauliai
21647_ORN	Tepalinė 0.25 ltr. R023-402, Reilang	Product Code:: 21647_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
21613_ORN	Tepalinė 0.3ltr.	Product Code:: 21613_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
21614_ORN	Tepalinė 0.3ltr.	Product Code:: 21614_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
95520003_FOR	Tepalinė 200 gr. su vožtuvu cinkuota	Product Code:: 95520003_FOR	Manufacturer: FORMAT	Vilnius Kaunas Klaipėda Šiauliai
IG0015920	Tepalinė 200 ml tiesus vamzdis	Product Code:: IG0015920	Manufacturer: Kita	Vilnius Kaunas Klaipėda Šiauliai
22710_ORN	Tepalo siurblys 3:1 sieninio montavimo	Product Code:: 22710_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
340120_SMO	Tepalo siurblys 3:1 sieninio montavimo	Product Code:: 340120_SMO	Manufacturer: SAMOA	Vilnius Kaunas Klaipėda Šiauliai
22752_ORN	Tepalo siurblys 5:1	Product Code:: 22752_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
22750_ORN	Tepalo siurblys 5:1 sieninio montavimo	Product Code:: 22750_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
12752_ORN	Tepalo siurblys 60:1, 180 kg statinei	Product Code:: 12752_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
530610_SMO	Tepalo siurblys PM35 60:1, statinei	Product Code:: 530610_SMO	Manufacturer: SAMOA	Vilnius Kaunas Klaipėda Šiauliai