How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
100733_PER	Tepalinė STAR LC 120 LOAD L-M 100-2 (SF02)	Product Code:: 100733_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
IG0016235	Tepalinė STAR LC 250 su UNIREX N 3	Product Code:: IG0016235	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
101335_PER	Tepalinės Clas/Fut aktyvat. 12 mėn. pilkas	Product Code:: 101335_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
101331_PER	Tepalinės Clas/Fut. aktyvat. 1 mėn. geltonas	Product Code:: 101331_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
101332_PER	Tepalinės Clas/Fut. aktyvat. 3 mėn. žalias	Product Code:: 101332_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
AR1586_DLN	Tepimo šepetėlis 48mm srie 1/8''NPT, Bijur Delimon	Product Code:: AR1586_DLN	Manufacturer: BIJUR DELIMON	Vilnius Kaunas Klaipėda Šiauliai
IG0000407	Tepimo sistema Ecosy	Product Code:: IG0000407	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
IG0013432	Tepimo sistema LL/PFP-23-22-S3	Product Code:: IG0013432	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
PPUMP.2.24.24.IN_TTT	Tepimo sistema POLIPUMP.2KG.24.PUM.24VDC.IND.08882	Product Code:: PPUMP.2.24.24.IN_TTT	Manufacturer: Kita	Vilnius Kaunas Klaipėda Šiauliai
FSA2_DLN	Tepimo taškas, Bijur Delimon	Product Code:: FSA2_DLN	Manufacturer: BIJUR DELIMON	Vilnius Kaunas Klaipėda Šiauliai
FT4_DLN	Tepimo taškas, Bijur Delimon	Product Code:: FT4_DLN	Manufacturer: BIJUR DELIMON	Vilnius Kaunas Klaipėda Šiauliai
CJB0_DLN	Tepimo taškas, Bijur Delimon	Product Code:: CJB0_DLN	Manufacturer: BIJUR DELIMON	Vilnius Kaunas Klaipėda Šiauliai