How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
107107_PER	Tepalinė Futura FOOD SYN 220 (SO70)	Product Code:: 107107_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
107008_PER	Tepalinė Futura LOAD L-M 100-2 (SF02)	Product Code:: 107008_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
107020_PER	Tepalinė Futura LOAD PU-M SYN 500-1 (SF05)	Product Code:: 107020_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
106997_PER	Tepalinė Futura MULTI LC 150-2 (SF01)	Product Code:: 106997_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
110042_PER	Tepalinė Perma STAR LC 60 su Mobilith SHC 100	Product Code:: 110042_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
104596_PER	Tepalinė Perma Star LC L250 (Kluberplex BEM 41-132	Product Code:: 104596_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
104562_PER	Tepalinė Perma Star LC L250 ISOFLEX NBU 15	Product Code:: 104562_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
IG0020930	Tepalinė SL01 125, Simalube	Product Code:: IG0020930	Manufacturer: SIMATEC	Vilnius Kaunas Klaipėda Šiauliai
SLM5X8_SIM	Tepalinė SL06 30, Simalube	Product Code:: SLM5X8_SIM	Manufacturer: SIMATEC	Vilnius Kaunas Klaipėda Šiauliai
IG0018961	Tepalinė SL06 60, Simalube	Product Code:: IG0018961	Manufacturer: SIMATEC	Vilnius Kaunas Klaipėda Šiauliai
09100021001_PER	Tepalinė Slot grease 100A	Product Code:: 09100021001_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
IG0008713	Tepalinė Slot grease 220A	Product Code:: IG0008713	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai