How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
RB8.0/G10_NNN	Šratai RB-8.0/G10	Product Code:: RB8.0/G10_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
AN0000268	Suspaudimo žiedas A13MHM-3-S 304	Product Code:: AN0000268	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
IG0014987	Tarpo matavimo liniuotė 729865 B	Product Code:: IG0014987	Manufacturer: SKF	Vilnius Kaunas Klaipėda Šiauliai
IG0016295	Tepalas ARCANOL L222, 25 KG	Product Code:: IG0016295	Manufacturer: FAG	Vilnius Kaunas Klaipėda Šiauliai
L.75/1.00_FAG	Tepalas ARCANOL SPEED2,6 1KG	Product Code:: L.75/1.00_FAG	Manufacturer: FAG	Vilnius Kaunas Klaipėda Šiauliai
LGMT3/0.4_SKF	Tepalas LGMT3, 0,4kg	Product Code:: LGMT3/0.4_SKF	Manufacturer: SKF	Vilnius Kaunas Klaipėda Šiauliai
IG0017403	Tepalas LUB FOOD AL GREASE/C400G	Product Code:: IG0017403	Manufacturer: NTN-SNR	Vilnius Kaunas Klaipėda Šiauliai
IG0014456	Varinė poveržlė 6.20X17.5X2.00 (845.760.010)	Product Code:: IG0014456	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
IG0015599	Varžtas M8x30	Product Code:: IG0015599	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai

Standard bearing parts