How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
D/14.000_GPZ	Šratai D-14.000	Product Code:: D/14.000_GPZ	Manufacturer: GPZ	Vilnius Kaunas Klaipėda Šiauliai
IG0004663	Šratai D-14.288	Product Code:: IG0004663	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
D/14.288_GPZ	Šratai D-14.288	Product Code:: D/14.288_GPZ	Manufacturer: GPZ	Vilnius Kaunas Klaipėda Šiauliai
IG0006926	Šratai D-15.875 (5/8) AISI420 G100	Product Code:: IG0006926	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
IG0009663	Šratai D-19.000	Product Code:: IG0009663	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
D/19.840_GPZ	Šratai D-19.840	Product Code:: D/19.840_GPZ	Manufacturer: GPZ	Vilnius Kaunas Klaipėda Šiauliai
D/2.381_GPZ	Šratai D-2.381	Product Code:: D/2.381_GPZ	Manufacturer: GPZ	Vilnius Kaunas Klaipėda Šiauliai
IG0019134	Šratai D-2.500.AISI 420C G10	Product Code:: IG0019134	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
IG0005198	Šratai D-20.000 AISI 440C G60	Product Code:: IG0005198	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
D/20.638_NNN	Šratai D-20.638	Product Code:: D/20.638_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
D/21.431_GPZ	Šratai D-21.431	Product Code:: D/21.431_GPZ	Manufacturer: GPZ	Vilnius Kaunas Klaipėda Šiauliai
D/21.431_NNN	Šratai D-21.431	Product Code:: D/21.431_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai