How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Код товара:	Название	Производитель	Запасы	Цена (без НДС)
IG0021665	Žvaigždutė įtempimo velenui D70mm HARDOX450	Код товара:: IG0021665	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
IG0009000	Žvaigždutė JKF14226, Z-14	Код товара:: IG0009000	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
IG0001685	Žvaigždutė juostai DP700 26 dant. (nerūd. pl.)	Код товара:: IG0001685	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
MBC16.9.Z20_NNN	Žvaigždutė juostai MBC16,9-40-1,6-6	Код товара:: MBC16.9.Z20_NNN	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
KSR.15.BO_INA	žvaigždute KSR-15 BO	Код товара:: KSR.15.BO_INA	Производитель: INA	Vilnius Kaunas Klaipėda Šiauliai
KSR.16.LO.08.16_INA	žvaigždute KSR-16 LO (08.10.16.08)	Код товара:: KSR.16.LO.08.16_INA	Производитель: INA	Vilnius Kaunas Klaipėda Šiauliai
KSR.16.LO.12.13_INA	žvaigždute KSR-16 LO (12.10.13.16)	Код товара:: KSR.16.LO.12.13_INA	Производитель: INA	Vilnius Kaunas Klaipėda Šiauliai
KSR.16.LO.12.15_INA	žvaigždute KSR-16 LO (12.10.15.08)	Код товара:: KSR.16.LO.12.15_INA	Производитель: INA	Vilnius Kaunas Klaipėda Šiauliai
KSR.16.LO.08.18_INA	žvaigždute KSR-16-L0-08-10-18-09	Код товара:: KSR.16.LO.08.18_INA	Производитель: INA	Vilnius Kaunas Klaipėda Šiauliai
IG0021122	Žvaigždutė KSR-20 L0 (16.10.12.16)	Код товара:: IG0021122	Производитель: INA	Vilnius Kaunas Klaipėda Šiauliai
KSR.20.LO.16.12_INA	žvaigždute KSR-20 LO (16.10.12.15)	Код товара:: KSR.20.LO.16.12_INA	Производитель: INA	Vilnius Kaunas Klaipėda Šiauliai
KSR.16.LO.10.17_INA	žvaigždute KSR16-L0-10-10-17-08	Код товара:: KSR.16.LO.10.17_INA	Производитель: INA	Vilnius Kaunas Klaipėda Šiauliai

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