How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Код товара:	Название	Производитель	Запасы	Цена (без НДС)
IG0015621	Žvaigždutė DSS-16B-1-014 (grūd.dantys) 63,5/31,1	Код товара:: IG0015621	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
16B/1-015.DSS_CHA	Žvaigždutė DSS-16B-1-015	Код товара:: 16B/1-015.DSS_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0015007	Žvaigždutė DSS-16B-1-016 (grūd.dantys) 63,5/31,1	Код товара:: IG0015007	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
16B/1-018.DSS_CHA	Žvaigždutė DSS-16B-1-018	Код товара:: 16B/1-018.DSS_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0002198	Žvaigždutė DSS-16B-1-019	Код товара:: IG0002198	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
16B/1-021.DSS_CHA	Žvaigždutė DSS-16B-1-021	Код товара:: 16B/1-021.DSS_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0014518	Žvaigždutė DSS-16B-1-025	Код товара:: IG0014518	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0019671	Žvaigždutė DSS-16B-1K-016 (grūd.d. 2012) 63,5/31,1	Код товара:: IG0019671	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
IG0002325	Žvaigždutė DSS-16B/1K-012 (1615)	Код товара:: IG0002325	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0013520	Žvaigždutė DSS-16B/1K-013 (1615)	Код товара:: IG0013520	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
IG0002326	Žvaigždutė DSS-16B/1K-015 (2012)	Код товара:: IG0002326	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
16B/1K-017.DSS_CHA	Žvaigždutė DSS-16B/1K-017 (2517)	Код товара:: 16B/1K-017.DSS_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai

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