How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Код товара:	Название	Производитель	Запасы	Цена (без НДС)
IG0006493	Žvaigždutė 06B-2-016 (grūd. d.)	Код товара:: IG0006493	Производитель: MGH	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 2.07€ vnt.
06B/1-046.PW_CHA	Žvaigždutė 06B-1-046.Platewheel Įspaudas 06A/1-046	Код товара:: 06B/1-046.PW_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 8.26€ vnt.
06B/1-012_CHA	Žvaigždutė 06B-1-012	Код товара:: 06B/1-012_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 2.73€ vnt.
16B/1-013.HT._CHA	Žvaigždutė 16B-1-013 (grūd.d.)	Код товара:: 16B/1-013.HT._CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 14.80€ vnt.
16B/1-014.HT_CHA	Žvaigždutė 16B-1-014/16A-1-014(grūd.d.)	Код товара:: 16B/1-014.HT_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 18.18€ vnt.
06B/2-016_CHA	Žvaigždutė 06B-2-016	Код товара:: 06B/2-016_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 4.79€ vnt.
16B/1-015.HT_NNN	Žvaigždutė 16B-1-015 (grūd.d.)	Код товара:: 16B/1-015.HT_NNN	Производитель:	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 26.45€ vnt.
16B/1-017.HT_CHA	Žvaigždutė 16B-1-017/16A-1-017(grūd.d.)	Код товара:: 16B/1-017.HT_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 23.97€ vnt.
12B/1-013.HT_CHA	Žvaigždutė 12B-1-013 (grūd. d.)	Код товара:: 12B/1-013.HT_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 11.57€ vnt.
16B/1K-013.DSS_CHA	Žvaigždutė DSS-16B/1K-013 (1615)	Код товара:: 16B/1K-013.DSS_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 35.54€ vnt.
12B/1-012.HT_CHA	Žvaigždutė 12B-1-012 (grūd. d.)	Код товара:: 12B/1-012.HT_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 8.26€ vnt.
10B/2-014_CHA	Žvaigždutė 10B-2-014	Код товара:: 10B/2-014_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Цена (без НДС): 7.44€ vnt.

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