How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Код товара:	Название	Производитель	Запасы	Цена (без НДС)
12B/1-018.SS_CHA	Žvaigždutė SS-12B-1-018	Код товара:: 12B/1-018.SS_CHA	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0021604	Žvaigždutė SS-12B-1-019	Код товара:: IG0021604	Производитель: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0021330	Žvaigždutė TR254SR30K8Z12-POM	Код товара:: IG0021330	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
IG0018741	Žvaigždutė TR254SR30K8Z18-POM	Код товара:: IG0018741	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
IG0021466	Žvaigždutė TR254SR40K12Z18-POM	Код товара:: IG0021466	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
V9-012_RVA	Žvaigždutė V9-012	Код товара:: V9-012_RVA	Производитель: RETEZY VAMBERK	Vilnius Kaunas Klaipėda Šiauliai
V9-020_RVA	Žvaigždutė V9-020	Код товара:: V9-020_RVA	Производитель: RETEZY VAMBERK	Vilnius Kaunas Klaipėda Šiauliai
IG0021664	Žvaigždutė varančiajam velenui D90mm HARDOX450	Код товара:: IG0021664	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
IG0005195	Žvaigždutė WH78.R grandinei D-225 mm, Z-08	Код товара:: IG0005195	Производитель: JOHN KING	Vilnius Kaunas Klaipėda Šiauliai
IG0014902	Žvaigždutė XN1-8-140/M315-A-200	Код товара:: IG0014902	Производитель: LAPUA	Vilnius Kaunas Klaipėda Šiauliai
IG0014903	Žvaigždutė YN4-8-110/M315-A-200	Код товара:: IG0014903	Производитель: LAPUA	Vilnius Kaunas Klaipėda Šiauliai
IG0019856	Žvaigždutė YN4-8-50/M224-A-160	Код товара:: IG0019856	Производитель: LAPUA	Vilnius Kaunas Klaipėda Šiauliai

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