How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0002265	Žvaigždutė DSS-12B-1-012	Product Code:: IG0002265	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
12B/1-013.DSS_CHA	Žvaigždutė DSS-12B-1-013	Product Code:: 12B/1-013.DSS_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
12B/1-015.DSS_CHA	Žvaigždutė DSS-12B-1-015	Product Code:: 12B/1-015.DSS_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0011575	Žvaigždutė DSS-12B-1-015 (grūd.d.)	Product Code:: IG0011575	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
12B/1-016.DSS_CHA	Žvaigždutė DSS-12B-1-016	Product Code:: 12B/1-016.DSS_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
12B/1-017.DSS_NNN	Žvaigždutė DSS-12B-1-017	Product Code:: 12B/1-017.DSS_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
IG0016886	Žvaigždutė DSS-12B-1-017 (grūd.d.) 12788517	Product Code:: IG0016886	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
12B/1-018.DSS_CHA	Žvaigždutė DSS-12B-1-018	Product Code:: 12B/1-018.DSS_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0012764	Žvaigždutė DSS-12B-1-018 (grūd.dant.)	Product Code:: IG0012764	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
12B/1-021.DSS_CHA	Žvaigždutė DSS-12B-1-021	Product Code:: 12B/1-021.DSS_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
12B/1-025.DSS_CHA	Žvaigždutė DSS-12B-1-025	Product Code:: 12B/1-025.DSS_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0005882	Žvaigždutė DSS-12B/1K-015 (1610), 12777415	Product Code:: IG0005882	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai