How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0010973	Žvaigždutė 20B-2-020.HT grūd.d.	Product Code:: IG0010973	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0010946	Žvaigždutė 20B-2-021 HT	Product Code:: IG0010946	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
IG0020916	Žvaigždutė 20B-2-021 Platewheel	Product Code:: IG0020916	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
20B/2-022.PW_CHA	Žvaigždutė 20B-2-022 Platewheel	Product Code:: 20B/2-022.PW_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
20B/2-023_CHA	Žvaigždutė 20B-2-023	Product Code:: 20B/2-023_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
20B/2-024_CHA	Žvaigždutė 20B-2-024	Product Code:: 20B/2-024_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0004865	Žvaigždutė 20B-2-024 HT	Product Code:: IG0004865	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
20B/2-026_CHA	Žvaigždutė 20B-2-026	Product Code:: 20B/2-026_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
20B/2-027_CHA	Žvaigždutė 20B-2-027	Product Code:: 20B/2-027_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
20B/2-028_CHA	Žvaigždutė 20B-2-028	Product Code:: 20B/2-028_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
20B/2-030_CHA	Žvaigždutė 20B-2-030	Product Code:: 20B/2-030_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0008264	Žvaigždutė 20B-2-030 HT	Product Code:: IG0008264	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai