How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
16B/2-024.HT_CHA	Žvaigždutė 16B-2-024 (grūd. d.)	Product Code:: 16B/2-024.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
16B/2-025_CHA	Žvaigždutė 16B-2-025	Product Code:: 16B/2-025_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0001672	Žvaigždutė 16B-2-025 (grūd. d.)	Product Code:: IG0001672	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
IG0003318	Žvaigždutė 16B-2-026 (grūd. d.)	Product Code:: IG0003318	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
16B/2-027.HT_NNN	Žvaigždutė 16B-2-027	Product Code:: 16B/2-027.HT_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
16B/2-028_CHA	Žvaigždutė 16B-2-028	Product Code:: 16B/2-028_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
16B/2-030_CHA	Žvaigždutė 16B-2-030	Product Code:: 16B/2-030_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
16B/2-030.HT_CHA	Žvaigždutė 16B-2-030 (grūd. d.)	Product Code:: 16B/2-030.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
16B/2-032_CHA	Žvaigždutė 16B-2-032	Product Code:: 16B/2-032_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
IG0014075	Žvaigždutė 16B-2-032 (grūd. dantys)	Product Code:: IG0014075	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
16B/2-032.PW_CHA	Žvaigždutė 16B-2-032 Platewheel	Product Code:: 16B/2-032.PW_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai
16B/2-034_CHA	Žvaigždutė 16B-2-034	Product Code:: 16B/2-034_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai