How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
08B/1-016_CHA	Žvaigždutė 08B-1-016	Product Code:: 08B/1-016_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.88€ vnt.
08B/1-017_CHA	Žvaigždutė 08B-1-017	Product Code:: 08B/1-017_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.29€ vnt.
08B/1-028.HT_CHA	Žvaigždutė 08B-1-028 (grūd. d.)	Product Code:: 08B/1-028.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 11.57€ vnt.
10B/2-019_CHA	Žvaigždutė 10B-2-019	Product Code:: 10B/2-019_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 14.05€ vnt.
12B/1-032.HT_CHA	Žvaigždutė 12B-1-032 (grūd. d.)	Product Code:: 12B/1-032.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 32.23€ vnt.
16B/1-010_CHA	Žvaigždutė 16B-1-010	Product Code:: 16B/1-010_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.09€ vnt.
16B/1-018_CHA	Žvaigždutė 16B-1-018	Product Code:: 16B/1-018_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 26.45€ vnt.
24B/1-012_CHA	Žvaigždutė 24B-1-012	Product Code:: 24B/1-012_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 37.19€ vnt.
IG0021200	Žvaigždutė 2700, Z10, ID-70 mm	Product Code:: IG0021200	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
10B/1-018.DSS_CHA	Žvaigždutė DSS-10B-1-018	Product Code:: 10B/1-018.DSS_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 14.05€ vnt.
HRC070_CHA	Intarpas HRC 070 INSERT	Product Code:: HRC070_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 1.74€ vnt.
HRC090_CHA	Intarpas HRC 090 INSERT	Product Code:: HRC090_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.39€ vnt.