How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0017003	Antiv. el. GN352-10-10-M4-S-70 DVA4-10-10-M4-10..	Product Code:: IG0017003	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.66€ vnt.
IV2012/35_CHA	Įvorė 2012 x 35 mm	Product Code:: IV2012/35_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 8.26€ vnt.
M2-20X20X2000_SAT	Krumpliastiebis M2 20x20 2000mm	Product Code:: M2-20X20X2000_SAT	Manufacturer: SATI	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 44.63€ vnt.
94230015_IDE	Sąvarža 12-20/9mm, W1, DIN 3017	Product Code:: 94230015_IDE	Manufacturer: IDEAL	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.74€ vnt.
IG0016182	Tvirtinimo mova RF19 45X75 (KLEE, RCK11)	Product Code:: IG0016182	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
08B/1-014_CHA	Žvaigždutė 08B-1-014	Product Code:: 08B/1-014_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.21€ vnt.
10B/1-022.HT_CHA	Žvaigždutė 10B-1-022 (grūd. d.)	Product Code:: 10B/1-022.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 10.74€ vnt.
10B/1-025.HT_CHA	Žvaigždutė 10B-1-025 (grūd. d.)	Product Code:: 10B/1-025.HT_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 17.36€ vnt.
10B/1K-022_CHA	Žvaigždutė 10B-1K-022 ( 1610 )	Product Code:: 10B/1K-022_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.92€ vnt.
IV1610/22_MGH	Įvorė 1610 x 22 mm	Product Code:: IV1610/22_MGH	Manufacturer: MGH	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.29€ vnt.
IV1610/35_CHA	Įvorė 1610 x 35 mm	Product Code:: IV1610/35_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.37€ vnt.
IV1615/30_CHA	Įvorė 1615 x 30 mm	Product Code:: IV1615/30_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 6.61€ vnt.