How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0010958	Tepalinė MGN09-EL-KIT-SS	Product Code:: IG0010958	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 6.36€ vnt.
IG0001813	Veleno laikiklis su velenu FTSU16GW/740	Product Code:: IG0001813	Manufacturer: FLI	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 105.79€ vnt.
IG0020945	Vožtuvas 17130B	Product Code:: IG0020945	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 0.00€ vnt.
HG20.KK_HIW	Apsauga HG 20.KK	Product Code:: HG20.KK_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 8.26€ vnt.
HG20.ZZ_HIW	Apsauga HG 20.ZZ	Product Code:: HG20.ZZ_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.62€ vnt.
HG30.ZZ_HIW	Apsauga HG 30.ZZ	Product Code:: HG30.ZZ_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 6.03€ vnt.
HG45.KK_HIW	Apsauga HG 45.KK	Product Code:: HG45.KK_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 16.53€ vnt.
GFD-25_HIW	Guoliavietė sraigtui GFD-25	Product Code:: GFD-25_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 104.96€ vnt.
SFA-12.N_HIW	Guoliavietė sraigtui SFA-12 N	Product Code:: SFA-12.N_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 64.46€ vnt.
SLA-10.N_HIW	Guoliavietė sraigtui SLA-10 N	Product Code:: SLA-10.N_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 58.68€ vnt.
BK-25_HIW	Guoliavietė su guoliu sraigtui BK-25-C5	Product Code:: BK-25_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 223.14€ vnt.
EG25.E2.ZZ_HIW	Tepalinė EG 25.E2.ZZ	Product Code:: EG25.E2.ZZ_HIW	Manufacturer: HIWIN	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 6.61€ vnt.