How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0013187	Detalių plovimo vonelė	Product Code:: IG0013187	Manufacturer: BioCircle	Vilnius Kaunas Klaipėda Šiauliai
IG0009284	DustGuard Eco Shield, 20l	Product Code:: IG0009284	Manufacturer: BioCircle	Vilnius Kaunas Klaipėda Šiauliai
IG0005594	E-WELD 2 10l	Product Code:: IG0005594	Manufacturer: BioCircle	Vilnius Kaunas Klaipėda Šiauliai
RCETALINE_QUA	E-Weld 2, 20ltr	Product Code:: RCETALINE_QUA	Manufacturer: BioCircle	Vilnius Kaunas Klaipėda Šiauliai
IG0006119	E-WELD 4 10l	Product Code:: IG0006119	Manufacturer: BioCircle	Vilnius Kaunas Klaipėda Šiauliai
IG0009206	E-WELD 4 20l	Product Code:: IG0009206	Manufacturer: BioCircle	Vilnius Kaunas Klaipėda Šiauliai
A25157-20_BIO	Eye-Glass cleaner 250ml	Product Code:: A25157-20_BIO	Manufacturer: BioCircle	Vilnius Kaunas Klaipėda Šiauliai
00050001_FLO	Flamil 50 Super maist.pram.įreng. ploviklis (1ltr)	Product Code:: 00050001_FLO	Manufacturer: FLORE	Vilnius Kaunas Klaipėda Šiauliai
00050010_FLO	Flamil 50 Super maist.pram.įreng.ploviklis (10ltr)	Product Code:: 00050010_FLO	Manufacturer: FLORE	Vilnius Kaunas Klaipėda Šiauliai
00050030_FLO	Flamil 50 Super maist.pram.įreng.ploviklis (30ltr)	Product Code:: 00050030_FLO	Manufacturer: FLORE	Vilnius Kaunas Klaipėda Šiauliai
00088000_FLO	Flamil 88 polirav.pasta nerūd.pl.žalvariui (650gr)	Product Code:: 00088000_FLO	Manufacturer: FLORE	Vilnius Kaunas Klaipėda Šiauliai
00007001_FLO	Flamil Konvekt orkaičių ploviklis (1ltr)	Product Code:: 00007001_FLO	Manufacturer: FLORE	Vilnius Kaunas Klaipėda Šiauliai