How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0019393	Tepalinė Nova LC 125 FOOD AX SYN 150-1 (SF10)	Product Code:: IG0019393	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
104480_PER	Tepalinė Perma STAR LC 250 LOAD L-M 100-2 (SF02)	Product Code:: 104480_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
104497_PER	Tepalinė Perma STAR LC 250 Multi AX 220-0 (SF06)	Product Code:: 104497_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
IG0011404	Tepalinė PRO LC 250 LOAD PU SYN 500-1 (SF04)	Product Code:: IG0011404	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
106639_PER	Tepalinė PRO LC 250 MULTI LC 150-2 (SF01)	Product Code:: 106639_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
IG0011403	Tepalinė Pro LC 500 MULTI LC 150-2 (SF01)	Product Code:: IG0011403	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
SL16-15_SIM	Tepalinė Simalube SL16 15 Simatec	Product Code:: SL16-15_SIM	Manufacturer: SIMATEC	Vilnius Kaunas Klaipėda Šiauliai
100827_PER	Tepalinė STAR LC 120 (Mobilux EP2)	Product Code:: 100827_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
100744_PER	Tepalinė STAR LC 120 LOAD PU SYN 500-1 (SF04)	Product Code:: 100744_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
116840_PER	Tepalinė STAR LC 120 su Cassida HTS 2	Product Code:: 116840_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
101068_PER	Tepalinė STAR LC 120 su Mobil Polyrex EM	Product Code:: 101068_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai
100956_PER	Tepalinė STAR LC 120 su Mobilith SHC PM 460	Product Code:: 100956_PER	Manufacturer: PERMA	Vilnius Kaunas Klaipėda Šiauliai