How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
14005_ORN	Antgalis	Product Code:: 14005_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
IG0018952	Antgalis 0350-08-08 AGR 13 BSP 1/2i	Product Code:: IG0018952	Manufacturer: Kita	Vilnius Kaunas Klaipėda Šiauliai
14073_ORN	Antgalis adatinis tepimui 1,5mm	Product Code:: 14073_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
14074_ORN	Antgalis adatinis tepimui 2mm	Product Code:: 14074_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
735504_SMO	Atbulinis vožtuvas	Product Code:: 735504_SMO	Manufacturer: SAMOA	Vilnius Kaunas Klaipėda Šiauliai
F0150761AA_BSC	Aukšto slėgio plovimo įranga HD 9/20-4 S	Product Code:: F0150761AA_BSC	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
IG0011918	Aušinimo skysčio siurblys	Product Code:: IG0011918	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai
22820_ORN	Aušinimo skysčio siurblys 3:1 sieninio montavimo	Product Code:: 22820_ORN	Manufacturer: ALENTEC&ORION	Vilnius Kaunas Klaipėda Šiauliai
364030_SMO	Besisukanti jungtis	Product Code:: 364030_SMO	Manufacturer: SAMOA	Vilnius Kaunas Klaipėda Šiauliai
F0062200A_PIU	Besisukanti jungtis M1''BSP/F1''BSP	Product Code:: F0062200A_PIU	Manufacturer: PIUSI	Vilnius Kaunas Klaipėda Šiauliai
F0036301A_PIU	BI-PUMP siurblys 12V su jungikl. ir 2m laidu,Piusi	Product Code:: F0036301A_PIU	Manufacturer: PIUSI	Vilnius Kaunas Klaipėda Šiauliai
F0036302A_PIU	BI-PUMP siurblys 12V su jungikl. ir 4m laidu,Piusi	Product Code:: F0036302A_PIU	Manufacturer: PIUSI	Vilnius Kaunas Klaipėda Šiauliai