How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
615.0501_KST	Guolių nuėmiklio griebtuvas 200mm	Product Code:: 615.0501_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
615.0909_KST	Guolių nuėmiklio griebtuvas 250mm	Product Code:: 615.0909_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
615.0903_KST	Guolių nuėmiklio griebtuvas 250mm	Product Code:: 615.0903_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
615.3607_KST	Guolių nuėmiklio griebtuvas L=450mm	Product Code:: 615.3607_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
615.3609_KST	Guolių nuėmiklio griebtuvas L=650mm	Product Code:: 615.3609_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
615.1102_KST	Guolių nuėmiklio koja, 115mm	Product Code:: 615.1102_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
645.0351_KST	Guolių nuėmiklio koja, 250mm	Product Code:: 645.0351_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
645.0361_KST	Guolių nuėmiklio koja, 290mm	Product Code:: 645.0361_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
660.0502_KST	Guolių nuėmiklio plaktukas 170mm, M10	Product Code:: 660.0502_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
660.0505_KST	Guolių nuėmiklio plaktukas 250mm, G3/8	Product Code:: 660.0505_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
660.0503_KST	Guolių nuėmiklio plaktukas 250mm, M10	Product Code:: 660.0503_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
660.0504_KST	Guolių nuėmiklio plaktukas 250mm, M10+G3/8	Product Code:: 660.0504_KST	Manufacturer: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai