How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Stock	Price (without VAT)
24A-2OL_CRF	Grandinės jungtis 24A-2OL	Product Code:: 24A-2OL_CRF	Manufacturer: CRAFT	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 1.57€ vnt.
IG0011139	Grandinės jungtis LL 1244.CL	Product Code:: IG0011139	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 1.41€ vnt.
LL1644.CL_CHA	Grandinės jungtis LL 1644.CL	Product Code:: LL1644.CL_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 3.39€ vnt.
10B-1.TZ/15_ZAT	Grandinės kreipiančioji 10B-1.TZ/15-15X20X2000	Product Code:: 10B-1.TZ/15_ZAT	Manufacturer: ZATORSKI	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 11.57€ vnt.
IG0002636	Grandinės sujungimas 12B-2CL-UG	Product Code:: IG0002636	Manufacturer: KOMES	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 6.61€ vnt.
SF10.15.41.3000_ZAT	Diržo kreipiančioji SF 10 PE10G 15x41x3000	Product Code:: SF10.15.41.3000_ZAT	Manufacturer: ZATORSKI	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 41.32€ vnt.
06B-1_CHA	Grandinė 06B-1 (P-9.525)	Product Code:: 06B-1_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.29€ mtr.
08.A1_NNN	Grandinė 08 A1.4LK1	Product Code:: 08.A1_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 109.09€ mtr.
081.SS_NNN	Grandinė 081.SS (P-12,700) nerūdyjantis plienas	Product Code:: 081.SS_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 47.93€ mtr.
084_CHA	Grandinė 084 (P-12,700)	Product Code:: 084_CHA	Manufacturer: CHALLENGE	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.09€ mtr.
10B-1+CL_CRF	Grandinė 10B-1 (P-15.875)	Product Code:: 10B-1+CL_CRF	Manufacturer: CRAFT	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.88€ mtr.
10B-1.H_NNN	Grandinė 10B-1.H	Product Code:: 10B-1.H_NNN	Manufacturer:	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 14.05€ mtr.