How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Product Code:	Name	Manufacturer	Dimensions	Stock	Price (without VAT)
943/20_CRF	Guolis 943/20	Product Code:: 943/20_CRF	Manufacturer: CRAFT	Dimensions: 20x26x25 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 1.32€ vnt.
IG0016302	Guolis AC35520012	Product Code:: IG0016302	Manufacturer: CRAFT	Dimensions: 35x52x12 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 4.96€ vnt.
ACB.35X52X20_CRF	Guolis AC35520020	Product Code:: ACB.35X52X20_CRF	Manufacturer: CRAFT	Dimensions: 35x52x20 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.12€ vnt.
B17-99D_PFI	Guolis B17-99D (806078FAG)	Product Code:: B17-99D_PFI	Manufacturer: PFI	Dimensions: 17x52x17 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 9.92€ vnt.
GE17.DO.2RS_INA	Guolis GE 17.DO.2RS	Product Code:: GE17.DO.2RS_INA	Manufacturer: INA	Dimensions: 17x30x14 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 15.70€ vnt.
GE20.LO_INA	Guolis GE 20.LO	Product Code:: GE20.LO_INA	Manufacturer: INA	Dimensions: 20x35x20 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 19.83€ vnt.
GE25.FO.2RS_INA	Guolis GE 25.FO.2RS (GEG..ES)	Product Code:: GE25.FO.2RS_INA	Manufacturer: INA	Dimensions: 25x47x18/28 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 21.49€ vnt.
GE70.DO.2RS_INA	Guolis GE 70.DO.2RS	Product Code:: GE70.DO.2RS_INA	Manufacturer: INA	Dimensions: 70x105x49 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 83.47€ vnt.
HK0810_NTN	Guolis HK 0810	Product Code:: HK0810_NTN	Manufacturer: NTN-SNR	Dimensions: 8x12x10 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 1.98€ vnt.
HK3520_NTN	Guolis HK 3520	Product Code:: HK3520_NTN	Manufacturer: NTN-SNR	Dimensions: 35x42x20 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 5.45€ vnt.
HK5025_NTN	Guolis HK 5025	Product Code:: HK5025_NTN	Manufacturer: NTN-SNR	Dimensions: 50x58x25 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 7.44€ vnt.
HK5025_CRF	Guolis HK 5025	Product Code:: HK5025_CRF	Manufacturer: CRAFT	Dimensions: 50x58x25 mm	Vilnius Kaunas Klaipėda Šiauliai	Price (without VAT): 2.40€ vnt.