How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

Product Code:	Name	Manufacturer	Stock	Price (without VAT)
IG0019416	Sandariklis EFS528	Product Code:: IG0019416	Manufacturer: FAG	Vilnius Kaunas Klaipėda Šiauliai
NTC40_FAG	Sandariklis NTC 40	Product Code:: NTC40_FAG	Manufacturer: FAG	Vilnius Kaunas Klaipėda Šiauliai
IG0001878	Sandariklis TSN515C	Product Code:: IG0001878	Manufacturer: SKF	Vilnius Kaunas Klaipėda Šiauliai

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