How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

Код товара:	Название	Производитель	Запасы	Цена (без НДС)
R554.C_NNN	Profilis 65x11x6200	Код товара:: R554.C_NNN	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
IG0018701	Profilis FSRC 85 žalias	Код товара:: IG0018701	Производитель:	Vilnius Kaunas Klaipėda Šiauliai
RD.BT2.8700.13.V_SKF	Tarpinė RD-BT2-8700-13/VK4410	Код товара:: RD.BT2.8700.13.V_SKF	Производитель: SKF	Vilnius Kaunas Klaipėda Šiauliai

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