How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Код товара:	Название	Производитель	Запасы	Цена (без НДС)
IG0006945	Tepalas ARCANOL LOAD 400 25 KG	Код товара:: IG0006945	Производитель: FAG	Vilnius Kaunas Klaipėda Šiauliai
L.135V/25.0_FAG	Tepalas ARCANOL MULTITOP 25 KG	Код товара:: L.135V/25.0_FAG	Производитель: FAG	Vilnius Kaunas Klaipėda Šiauliai
L.75/0.400_FAG	Tepalas ARCANOL SPEED2,6 400G	Код товара:: L.75/0.400_FAG	Производитель: FAG	Vilnius Kaunas Klaipėda Šiauliai
IG0006824	Tepalas ARCANOL-CLEAN-M-400G	Код товара:: IG0006824	Производитель: FAG	Vilnius Kaunas Klaipėda Šiauliai
IG0008936	Tepalas ARCANOL-TEMP110-50KG	Код товара:: IG0008936	Производитель: FAG	Vilnius Kaunas Klaipėda Šiauliai
L.GR233GF_TIM	Tepalas didelių apsukų guoliams GR233GF 1.0 KG	Код товара:: L.GR233GF_TIM	Производитель: TIMKEN	Vilnius Kaunas Klaipėda Šiauliai
20.000339_HIW	Tepalas FET TYP G02 400 GR	Код товара:: 20.000339_HIW	Производитель: HIWIN	Vilnius Kaunas Klaipėda Šiauliai
L.FOOD2.1_FAG	Tepalas FOOD 2.1 KG	Код товара:: L.FOOD2.1_FAG	Производитель: FAG	Vilnius Kaunas Klaipėda Šiauliai
4227-1.0KG_TTT	Tepalas Isoflex Topas L 32 N, 1kg	Код товара:: 4227-1.0KG_TTT	Производитель: Kita	Vilnius Kaunas Klaipėda Šiauliai
L.GV-0.1_SNR	Tepalas L.LUB.GV-0.1kg	Код товара:: L.GV-0.1_SNR	Производитель: NTN-SNR	Vilnius Kaunas Klaipėda Šiauliai
L.MS-0.4_SNR	Tepalas L.LUB.MS-0.4kg	Код товара:: L.MS-0.4_SNR	Производитель: NTN-SNR	Vilnius Kaunas Klaipėda Šiauliai
L.30/0.4_FAG	Tepalas L30-.KART 400GR TEMP 110	Код товара:: L.30/0.4_FAG	Производитель: FAG	Vilnius Kaunas Klaipėda Šiauliai

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