How long does delivery take?

Orders are delivered by courier within 1–3 business days of payment being received.

How much does delivery cost?

The cost depends on parcel weight (and volume for oversized goods) and is agreed with the customer by email or phone. Delivery is free from €100.

Can goods be returned?

Yes. Goods that do not suit by shape, size, colour, model, or configuration are accepted back within 14 days of delivery at the Kaunas store, if unused, undamaged, and complete. Defective goods are refunded within 7 days.

Do you have physical stores?

Yes — the store and head office are in Kaunas (Draugystės g. 19), with trade locations in Vilnius, Klaipėda, and Šiauliai. SIA IGNERA operates in Riga, Daugavpils, and Liepāja (Latvia).

What payment methods are available?

Cash and card at the trade locations; bank transfer under contract terms (advance or deferred). B2B customers can arrange deferred payment by individual agreement.

Most products carry a 24-month warranty (some manufacturers apply their own terms, e.g. Timken's 12-month limited warranty); the same warranty applies to B2B and B2C customers.

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Код товара:	Название	Производитель	Запасы	Цена (без НДС)
IG0011237	Žirklės skardai Pelikan 300mm	Код товара:: IG0011237	Производитель: FORMAT	Vilnius Kaunas Klaipėda Šiauliai
IG0011236	Žirklės skardai, HRc58-60 260mm	Код товара:: IG0011236	Производитель: FORMAT	Vilnius Kaunas Klaipėda Šiauliai
118.0053_KST	Žirklės skardai, kair. 240mm	Код товара:: 118.0053_KST	Производитель: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
151.2470_KST	Žvaigžd. raktų rink. 9 vnt.	Код товара:: 151.2470_KST	Производитель: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
300.0300_KST	Žymeklis , lenktas 70 laipsnių	Код товара:: 300.0300_KST	Производитель: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
IG0013420	Žymeklis 10x120mm	Код товара:: IG0013420	Производитель: FORMAT	Vilnius Kaunas Klaipėda Šiauliai
IG0013419	Žymeklis 8x100mm	Код товара:: IG0013419	Производитель: FORMAT	Vilnius Kaunas Klaipėda Šiauliai
300.0301_KST	Žymeklis PEN tipas	Код товара:: 300.0301_KST	Производитель: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
300.0405_KST	Žymeklis skriestuvo tipo 250mm	Код товара:: 300.0405_KST	Производитель: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai
IG0021291	Žymeklis skriestuvo tipo 300mm	Код товара:: IG0021291	Производитель: FORMAT	Vilnius Kaunas Klaipėda Šiauliai
IG0021199	Žymeklis skriestuvo tipo 400mm	Код товара:: IG0021199	Производитель: KS TOOLS	Vilnius Kaunas Klaipėda Šiauliai

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